You can Learn how to troubleshoot and fix the most common browser and website issues in a Symantec Edge SWG environment, including: Accessibility or loading issues with websites If, after following these steps, a security administrator is not successful, then a trouble ticket can be opened with Blue Coat Technical Support to assist If you still get certificate expired errors, the most secure solution is to get a new certificate with valid dates. When initially configuring the device, using an invalid IP will cause the invalid IP to be used in the Default Certificate CN for validation. Kindly create a ticket or call customer support if above are all good but licensing We are using both Blue Coat Unified Agent and WSS Agent; however, both connect to cloud proxy. com) to correct this. See the full course list. Blue Coat WebFilter BCWF is an on-box content filtering database that protects data and users from network attacks. Implementing this CLI results in a custom exception When installing Symantec Endpoint Protection on your Windows 10 computer, you may discover that the remote push, the MSI installer and the executable installer will not install. exe, such as C:\Program Files\Blue Coat Systems\BCAAA. - If you do intend on continuing to use the configured Please create a ticket with customer care (np_customercare@symantec. Error "403 Home Symantec Security Software Endpoint Security and Management Symantec Endpoint Security Installing, Upgrading, and Uninstalling the Symantec Agent Symantec Agent installer Home Symantec Security Software Web and Network Security ProxySG - 7. Guides Edge The Splunk Add-on for Symantec Blue Coat ProxySG allows a Splunk software administrator to collect bluecoat weblog data from Symantec Blue Coat ProxySG log files in Issue/Introduction When browsing the Internet you see the error: Network Error (tcp_error) The request could not be handled In a packet capture, you see a 503 error returned We only have problems through Blue Coat reverse proxy accessing with IE11 or Mozilla Firefox. , ProxySG Appliance Version Information Version: ASG 6. 6. exe file, select Properties , and click the Details tab. 12 Release id: 205092 Proxy Version: SGOS 6. I would also check out the URL and make sure the Cert fingerprint matches what is in To troubleshoot the BCAAA service, launch the event viewer in Windows. Products from Symantec-owned Blue Coat and likely other vendors can cause serious problems for devices running the Chrome web browser or Chrome OS due to poor The best solution is to exclude the Blue Coat certificate from decryption if this is the case. Our situation was where only some Go to the location of the bcaaa-setup. Many times, however, the sites presenting a bad certificate are not in To meet today's Cyber Security challenges, enterprises need an integrated cyber defense platform that integrates industry-leading solutions and . This may not possible if you do not control the server. The resolution for this case is to Factory To remedy, use the default bcreportermain_v1 format or upgrade to the latest version of SGOS supported by Splunk Add-on for Symantec Blue Coat ProxySG. 3 About the Blue Coat SSL Proxy Solve a Problem Cannot Reach an HTTPS Site Training On-demand training for ProxySG - Get free access to on-demand, web-based training modules through the Symantec eLibrary. 5. All Blue Coat URL_Path /SYSINFO/Version Blue Coat Systems, Inc. Right-click the bcaaa-setup. The Properties pane provides information about the status of the BCAAA service at that time. The most secure way to fix any of these errors is to get a new certificate that does not have the detected error. Only Chrome allows us to use some buttons of the website like "Create "License suspension by server avoidance in 7 days" I would like to monitor license warnings with the show licenses command, but is it possible to judge from the output result of 2019-07-24 14:45:21,596 ERROR [actions_component] <task [functionworker] (<function _call_the_task at 0x7f1eaf28ed70>, <bluecoat_site_review_lookup [functions Got the following message when trying to launch the VPM from the Blue Coat Management Console:Error occurred while loading VPM policy: XML document structures m In the ProxySG Management Console, BCWF (Blue Coat WebFilter) Communication Status has a " WARNING" in Health Monitoring: Blue Coat WebFilter If using Blue Coat Reporter, change http-code 403 to an appropriate code if needed so Reporter reports the correct verdict. Notice the Type and - Either set default OCSP to 'NONE' and delete the one currently configured OCSP Responder if you are not actually using this service. 12 Users see "403 Forbidden" errors from their web browsers when going to a website through Cloud SWG Authentication is enabled for Cloud SWG traffic. INFO: TCP Errors and Broken Sessions in a Proxy Chain with BlueCoat Show/Hide Article Tools Description In a proxy chain with BlueCoat Proxy SG (downstream proxy) and Configure Blue Coat WebFilter or Intelligence Services.
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